Program Overview

This program was designed to meet the requirements of California Government Code Section 19995.4(b) for new supervisor training. The topics will be approached from the standpoint of modern supervision within the state system, and the curriculum is designed for state supervisory employees who are preparing for a position in a supervisory classification. Participants will learn about the role of the supervisor and how it differs from the journey-level worker; making the transition to a supervisory level position; and best practices for the new supervisor. Participants will develop the skills and techniques necessary to:

• Identify personal supervisory style and areas for improvement
• Use verbal and written communication skills to achieve greater results
• Use different types of decision-making strategies and plans to meet business objectives and personal needs
• Set measurable goals and objectives
• Understand legal aspects of supervision
• Identify appropriate questions and practices during the interview process
• Identify methods to retain staff while also encouraging personal development
• Use the stages of team development to guide the team towards individual and group goals
• Prepare for the challenges of supervising a diverse workforce
• Identify when to mentor, coach, counsel, make decisions, and refer situations to management or human resources
• Prepare and conduct appropriate performance evaluations within state standards
• Use the progressive disciplinary process correctly when appropriate
• Identify methods of learning in the workplace
• Analyze training issues and appropriate remedies

Benefits

This program enables the new supervisor to develop the necessary core competencies for achieving success.

Audience

The State Supervisory Training certificate program has been specially designed for supervisors in the California state government workforce. Participants are new supervisors making the transition to a first-time supervisory position within their given agency, department or board.

Structure

The State Supervisory Training certificate program consists of 10 required courses totaling 80 hours of instruction or 8.0 continuing education units (CEUs). Participants register on a course-by-course basis and are allowed to take individual courses with required pre-requisites as stated in the course descriptions.

Related Programs and Courses

Sexual Harassment Prevention Course, Human Resource Management Certificate Program, Analytical Skills Certificate Program.

Registration

If your state agency or department is paying registration fees, use the Registration Agreement Form. If you are paying your own fees, use the Non-Credit Registration Form.

Contact

For questions about the State Supervisory Training certificate program, contact 916.278.4433 or cceinfo@csus.edu.