Effective CommunicationCourse Description:
This course will explore communication fundamentals and includes the following considerations: verbal, non-verbal, cultural, proximity and gender. Course topics will incorporate: the basic communication model; the role of the sender and the receiver; the process of encoding and decoding; and the value of the message sent. Finally, participants will learn how to use active listening and assertive communication at work effectively.
|Date:||Feb. 27 (Thurs., 8 a.m. - 5 p.m.)|
|Location:||CSUS, (916) 278-4433 Napa Hall|
|Instructor:||Sean David Zuckerman|