Why take this program?
"It's a hard job but someone has to do it" is an apt description for the role of the supervisor. Some days it's greatly rewarding and other, quite frustrating. You balance the challenge of managing employees to be productive team players with the additional responsibilities you hold. Increased workforce diversity, changing labor market demographics, economic disruptions, non-stop technological developments and on-going re-engineering efforts, all add to the complexity of your job. To thrive today and prepare for tomorrow, supervisors must expand their knowledge and hone their skills on a continual basis. Learn how to make your role as supervisor rewarding, effective, and productive through the Supervisory Skills Development certificate program.How you'll benefit
Participants learn techniques that: - Guide employees to meet organizational mission statement and customer expectations
- Develop clear position descriptions and conduct effective evaluation interviews
- Identify causes of performance deficiencies and help employees pursue job mastery
- Assist employees through mentoring, coaching, feedback and challenging assignments
- Identify and implement methods to document, investigate and resolve employee complaints
- Use workforce diversity to create a competitive advantage
Is this the right program for you?
The program is designed for those who want to upgrade their skills and increase their effectiveness, including new and experienced supervisors in the public, private and nonprofit sectors manufacturing and service personnel who anticipate advancement. Program Structure
The Supervisory Development Certificate Program consists of 10 seven-hour core courses totaling 70 hours of instruction. Related Programs and Courses
Human Resource Management Certificate Program, State Supervisory Training, Sexual Harassment Prevention Course. Sacrament State Alumni
Current Sacramento State Alumni members and Professional Association members are entitled to a 15% discount for courses in the Supervisory Development Certificate Program. To receive the discount, participants must indicate their Alumni membership at the time of registration. How to reach us
For more information contact a program representative at cceinfo@csus.edu or (916) 278-4433. Classes fill up quickly. Be sure to register early so you are assured a space in the course!
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