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Refunds
Refunds and Transfer Information
Note: The refund policy is established by the CSU Board of Trustees. If the College of Continuing Education cancels the class, all fees will be refunded automatically if eligible.
Transfer and Refund Policy for Non-Credit/CEU Courses
- Step 1:
Notify the College of Continuing Education.
- You must notify Information and Registration Services, in writing, by email or FAX no less than 24 hours prior to your first class meeting. 24 hour notice does not include weekends or holidays. Email your request to cceonlinereg@rcemail.rce.csus.edu or send a FAX to (916) 278-4865.
It is to your advantage to notify Information and Registration Services as soon as possible.
- Step 2:
Determine your transfer or refund eligibility.
- If your request is received at least 24 hours before the first class meeting, you may transfer the full amount of your paid fees to another course or receive a full refund, less a $10 processing fee. If your request is received less than 24 hours before the first class meeting, and you meet the eligibility requirements listed below, you may transfer the full amount of your paid fees to another course or receive a partial refund of 65% of your paid fees, less a $10 processing fee.
- Eligibility depends on the number of times the course meets.
- If you are unsure of the number of class meetings, please call (916) 278-4433. No transfers or refunds will be permitted after these deadlines.
| Meetings |
Full Refund less $10 |
65% Refund less $10 |
No Refund |
| 9 or more |
Prior to 1st class |
Before 3rd class |
After 3rd class |
| 5 - 8 |
Prior to 1st class |
Before 2nd class |
After 2nd class |
| 4 or less |
Prior to 1st class |
None |
None |
- Step 3: Submit your request
- Submit your refund request in writing by:
E-mail: cceonlinereg@rcemail.rce.csus.edu
Fax: (916) 278-4865
Walk In: Napa Hall, 3000 State University Drive East
Mail: College of Continuing Education, Information and Registration Services, 3000 State University Drive East, Sacramento, CA 95819-6103
Transfer and Refund Processing
Once your transfer or written refund request is received and enrollment space is verified, a transfer receipt or refund check will be mailed to you within four to six weeks. If you transfer your paid fees to another course and then request a refund, the conditions for refund eligibility will revert to the class from which you transferred. One transfer per registration is allowed.
- Travel study programs have special refund conditions.
- Checks require one month for clearance prior to processing refunds.
- All refunds will be issued by check, payable to the participant or company payer and requires the participant’s social security number for processing.
Questions?
- Non-credit or CEU classes (916) 278-4433
- Academic credit classes (916) 278-6984
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