State Workforce Training & Development Your partner for success

• The Portfolio for Government Transformation
• Supervisory Training
• Management Certificate Program
• Leadership for the Government Executive
• Project Management Certificate Program for Transportation Professionals
• Analytical Skills Certificate Program
• Contract Management Certificate Program
• Questions and Answers
• Customized Learning

Questions and Answers

What is the College of Continuing Education?
The College of Continuing Education is an “extension” of Sacramento State. We offer a wide variety of courses, workshops, seminars and conferences aimed specifically at off-campus individuals. You may be seeking to expand your knowledge of a particular subject, improve your professional skills, embark on a new career or advance toward an academic degree. Whatever your goals, we have the courses for you!

Who can enroll in Continuing Education courses?
Anyone can enroll! Formal admission to the University is NOT required for most programs. You have the opportunity to expand your knowledge in a non-threatening, relaxed atmosphere. Please note, however, that enrollment in extension offerings does not constitute formal admission to the University. If you are interested in formal admission to Sacramento State, contact the University Admissions Office at (916) 278-3901 .

How do I register?
Registration for all state workforce training classes is completed by calling 1-800-858-7743 or (916) 278-4433 or faxing the forms below to (916) 278-4601. (Due to enrollment limitations, it is in your best interest to register at least seven days in advance of the first class meeting.) In the event that minimum enrollment levels are not reached, the class may be cancelled prior to the first class meeting. If cancelled, every effort will be made to notify registered participants by phone or mail and a refund will be processed.

If your State Agency is paying registration fees, use Registration Agreement Form
If you are paying your own fees, use The Non-Credit Registration Form

Where are classes held?
Most classes are held in Napa Hall or other locations on the Sacramento State campus. Some classes meet off-campus at specialized sites. We also offer a variety of in-house programs at various companies and government agencies.

What are continuing education units (CEUs)?
The CEU is a nationally recognized unit of measurement of non-credit, post-secondary level study. It was established by the International Association of Continuing Education and Training (IACET). You may earn CEUs for study in selected non-credit programs and courses. CEUs are designed for use where employers, relicensure agencies and other authorities require a specified number of hours of study on a regular basis for career advancement purposes. You can earn one CEU for every 10 contact hours of participation or portion thereof. For example, eight continuing education hours equals 0.8 CEUs. Grading for CEU courses is on a credit/no-credit basis.

What is a certificate program?
Certificate programs are groups of courses designed to help you gain career expertise, enhance your resume or update your skills. Each program varies, but you can generally earn a certificate in one year.

Do I have to apply to the certificate program to take a class?
No. Anyone who has fulfilled the prerequisites for a given class may take that class individually, without officially applying to a certificate program.

Will I earn college units?
Most certificate programs do not carry degree-applicable credit. Participants receive continuing education units (CEUs), nationally recognized units of measurement for non-credit post-secondary level study. CEUs are used when employers, relicensure agencies and other authorities require a specific number of hours of study for career advancement purposes.

Analytical Skills Certificate Program

Overview:

The Analytical Skills Certificate Program is ideal for anyone currently employed as an analyst or any individual interested in pursuing a public sector analyst position or its equivalent in the private industry. It is designed for entry-level analysts, lateral transfers or individuals who lack formal training in analysis or critical thinking. It also provides an excellent refresher opportunity for the experienced analyst.

This program was designed in cooperation with representatives from state, county and city government agencies who have identified a need for education and continued training in the analytical field.

Program Structure :

The Analytical Skills program is comprised of six core courses for a total of 92 classroom hours and 9.2 continuing education units. When courses are taken consecutively, the program structure enables participants to apply course concepts and skills in their work setting before moving on to the next competency set.

FOR MORE INFORMATION ABOUT THE ANALYTICAL SKILLS COURSES: CLICK HERE

Customized Learning

Get the Best Return
on Your Training Investment

The College of Continuing Education at California State University, Sacramento offers a variety of training solutions to benefit your organization, improve your employees' skills and make the most of your training dollars.

All of our training is highly customized, and we will help assess your needs to create a program that defines and meets your business goals.

Learn more about Customized Learning Programs

Management Certificate Program

Management in a public sector environment confronts unique challenges that differ from those faced by their counterparts in the private sector. Public sector managers must consider issues from the perspectives of multiple stakeholders. They must synthesize data from many sources to make politically-sensitive decisions and uphold the public trust.

This nine-day program is designed to help managers develop the conceptual models and leadership competencies that will equip them to turn future challenges into opportunities. The goal of the program is to create change agents who can take a broad perspective and craft innovative solutions.

The program focuses on the development of three major areas of management competencies: cognitive, communication and program administration. This series of courses presents ideas, techniques and tools to maximize participants' potential success.

Objectives:

• Identify managerial strengths as well as ones for further development
• Promote a shared commitment to the organization's mission, vision and goals
• Model ethics in the workplace and resolve ethical issues when they arise
• Direct resources as needed to accomplish program objectives
• Create a team-oriented, results-driven environment that empowers employees and holds them accountable
• Demonstrate effective communication, negotiation and decision-making skills
• Facilitate employees' development through mentoring, coaching and feedback
• Act as a change agent and use techniques for overcoming resistance to change
• Create a positive workforce culture and leverage differences to maximize performance
• Effectively plan and manage a program budget
• Find ways to reduce costs while maintaining or improving services to stakeholders
• Understand how technology is shaping program operations and the delivery of public services

Benefits:

• Expand the scope of management skills
• Apply the content of each class to critical organizational issues and real challenges faced on the job
• Network with other state government leaders to resolve current issues of critical importance
• Earn 6.3 Continuing Education Units (CEUs) toward a California State University , Sacramento Management Development Certificate

No courses are scheduled at this time.

Supervisory Training

This program is designed to assist the new supervisor in making the transition to a first-time supervisory position.

This program, combined with Basic Supervision 102, will meet the requirements of Government Code Section 19995.4(b) for new supervisor training. If the participant will be taking both courses Basic Supervision 101 & 102, it is recommended (but not required) that Basic Supervision 101 be taken first. The subjects will be approached from the standpoint of modern supervision in the State system with a consideration of team concepts.

Basic Supervision 101 (formally 409A)

If you are preparing for a position in a supervisory classification, you will learn about the role of the supervisor and how it differs from a journey-level worker.

LEARNING OBJECTIVES:

• Identify techniques to make the transition to supervisor;
• Identify personal supervisory style and areas for improvement;
• Interact with staff in an effective and appropriate manner;
• Identify when to use informal and formal communication styles;
• Recognize techniques to use written communication to achieve greater results
• Translate the organization’s mission into action;
• Use different types of decision making strategies and plans to meet business objectives and personal needs;
• Set measurable goals and objectives and personal needs;
• Use a variety of planning strategies and techniques to accomplish work goals;
• Create awareness of legal aspects of supervision
• Identify applicable federal and state laws which impact state supervision
• Identify appropriate resources when legal issues arise
• Effectively work with represented employees
• Identify appropriate questions and practices during the interview process
• Conduct legal and appropriate interviews
• Identify methods to retain staff while also encouraging personal development.

NOTE: Basic Supervision 101 has been updated to meet recent changes in Government Code 19995.4 & suggestions from state training officers.

Fall 2009
The fee for each class is $154.
All classes meet at Napa Hall from 8 a.m. to 5 p.m.
Course Name		Course Date
Day 1:	Role of Supervisor	Wednesday 9/9/09
Day 2:	Effective Communication	Wednesday 9/16/09
Day 3:	Leadership	Wednesday 9/23/09
Day 4:	Planning & Organizing Legal Aspects of Sup.I	Wednesday 10/7/09
Day 5:	Legal Aspects of Sup.II, Interviewing & Hiring	Wednesday 10/14/09
		REGISTER

 

Spring 2010
The fee for each class is $154.
All classes meet at Napa Hall from 8 a.m. to 5 p.m.
Course Name		Course Date
Day 1:	Role of Supervisor	Wednesday 1/20/10
Day 2:	Effective Communication	Wednesday 1/27/10
Day 3:	Leadership	Wednesday 2/3/10
Day 4:	Planning & Organizing Legal Aspects of Sup. I	Wednesday 2/17/10
Day 5:	Legal Aspects of Sup. II, Interviewing & Hiring	Wednesday 3/3/10
		REGISTER

 

Basic Supervision 102 (formally 409B)

If you are preparing for a position in a supervisory classification, you will learn about the role of the supervisor and how it differs from a journey-level worker.

LEARNING OBJECTIVES:

• Identify different types of teams which will meet different organizational goals.
• Develop methods to encourage a team spirit.
• Use the stages of team development to guide the team towards individual and group goals.
• Prepare for the challenges of supervising a diverse workforce
• Balance getting the job done with employee satisfaction and personal growth
• Identify when to mentor, coach, counsel, make the decision, and refer situations to management or human resources
• Prepare and conduct appropriate performance evaluations within state standards
• Use the progressive disciplinary process correctly when appropriate
• Identify methods of learning in the workplace.
• Analyze training issues and appropriate remedies
• Work with staff according to their abilities
• Create an environment supportive of continued development

Finalize an individual action plan for return to the workplace

NOTE: Basic Supervision 102 has been updated to meet recent changes in Government Code 19995.4 and suggestions from state training officers.

Fall 2009
The fee for each class is $154.
All classes meet at Napa Hall from 8 a.m. to 5 p.m.
Course Name		Course Date
Day 6:	Team Building	Wednesday 10/21/09
Day 7:	Performance Management	Wednesday 11/4/09
Day 8:	Performance Management II	Wednesday 11/18/09
Day 9:	Delegation & Change Management	Wednesday 12/2/09
Day 10:	Training & Development Action Plan	Wednesday 12/9/09
		REGISTER

 

Spring 2010
The fee for each class is $154.
All classes meet at Napa Hall from 8 a.m. to 5 p.m.
Course Name		Course Date
Day 6:	Team Building	Wednesday 3/17/10
Day 7:	Performance Management	Wednesday 3/24/10
Day 8:	Performance Management II	Wednesday 4/14/10
Day 9:	Delegation & Change Management	Wednesday 4/28/10
Day 10:	Training & Development Action Plan	Wednesday 5/5/10
		REGISTER