New Coaching Component Added to Supervisory Training
Starting in the fall, new state government supervisors will receive one-on-one coaching when they begin their 80 hours of mandatory training through the College of Continuing Education (CCE) at Sacramento State.
For the first time, professional coaches are joining CCE’s State Supervisory Training Certificate Program to support supervisors as they transition to their new role and coach them through different challenges.
The three professional certified coaches – Jackie Alcalde Marr, Paolo Terni and Nicole Welch – have extensive experience in coaching, consulting and leadership training in both the public and private sectors.
“There’s the initial shock of being a supervisor, how it changes their life inside and outside of work.” – Hei Fok, program manager, College of Continuing Education
New supervisors often face some of the same challenges such as managing their peers and senior employees and learning to delegate. “The coach’s responsibility is asking different questions, giving different scenarios to dream about what’s possible and what it looks like,” says Hei Fok, CCE’s manager overseeing the program.
The first class in the State Supervisory Training Certificate Program, “Role of the Supervisor,” starts Thursday, September 14. Registration is underway.
“There are many ways to feed your soul, many ways to help you feel fulfilled and to follow dreams, big and small.” – Jackie Alcalde Marr, professional coach
Jackie Alcalde Marr is the founder of Evolutions Consulting Group. She earned a bachelor’s degree in communications and psychology and a master’s degree in human resources and organization development. She is certified by Coaches Training Institute and the International Coach Federation (ICF).
“We’re all running at 100 miles an hour in our lives, whether it’s at work, at home or both,” Alcalde Marr says. “Coaching is finally an opportunity to get off the treadmill or push away from the desk and just sit down and talk with someone who is totally dedicated to you.”
Coaching will help supervisors set goals, put their training knowledge to work and discover their own paths. “It’s a chance to get some new skills, some new talents and some new behaviors by changing our perspective. And that’s very hard to do by ourselves. So that’s where coaching comes into play.”
“You can only work to implement change if you work on the individual level.” – Paolo Terni, professional coach
Paolo Terni is the founder of Paolo Terni BriefCoachingSolutions. He earned a bachelor’s degree in organizational behavior, a master’s degree in applied positive psychology and a doctorate in philosophy. He is certified by ICF.
“I’m passionate about brief interventions that can help people make their lives better and that can be coaching,” says Terni, who brings his expertise in positive psychology to coaching. “Every new client is a challenge and there is no pre-set solution to any kind of problem that involves people.”
CCE has added two coaching sessions to the program. “We’re going to pick something they want to put into practice and we’re going to be working on that,” Terni says. “We’re going to be exploring how they can leverage their unique strengths to make that change happen.”
“My whole agenda for being with them is to explore and experience how they can live into their potential.” – Nicole Welch, professional coach
Nicole Welch is the founder of Transformation Catalysts. She has a bachelor’s degree in organizational behavior and a master’s degree in organizational development. She is certified by Coaches Training Institute and ICF.
“For the individual receiving the coaching, they get a unique opportunity to have a one-on-one relationship with someone that fully supports them in their growth, with no other agenda in mind,” Welch says. “There’s a freedom that’s created in that space and in that relationship.”
Coaching is powerful, Welch says. “It’s a structured conversation, and it’s structured in a way to explore, create awareness, find possible solutions and have people get into action based on their solutions.” New supervisors will ultimately benefit, she says,” by realizing “their potential in a very safe place.”
The State Supervisory Training Certificate Program consists of 10 required courses in communication, leadership and management and runs from September 2017 to November 2018. Seats are still available.